For teams who’ve outgrown AI pilots

AI Operating System that
delivers business outcomes

AI agents run or assist — your support, sales, and operations teams on one shared memory of your business, so customers get answers in seconds, teams stop drowning in busywork, and revenue stops leaking.

Book a Demo

In production today: agents run whole cases, first question to final refund — your team signs only the exceptions. Ticket queues become a short list of finished work.

90% resolved by agents
86% faster response times
100% traced to policy
The Problem

You tried AI tools
the work still lands on your team.

Generic AI tools

Day 365, still day one

It forgets your prices, your customers, and last month’s exception between every conversation — nothing compounds.

Chat assistants

They answer. They don’t finish.

The exchange, the stock check, the carrier claim still land on your team.

Black-box automation

Nobody trusts it alone

You can’t see what it did, or why — so the pilot stays a pilot.

You’ve stacked the tools. What’s missing is the operating system.

The Solution

AI that remembers, finishes the job,
and answers to your team.

It learns your business once — and never forgets

Your catalog, return policy, customers, suppliers, carriers, and past exceptions live in one memory. Each case it handles makes it sharper, so month twelve looks nothing like day one.

Agent Memory Ambient Memory Live System of Record Data Insights Dreaming & Decay
Memory — Maya Chen high intent · 3 visits
  • Cart stalled at shipping costBTW300 Xtreme · left at checkout
  • Compared BTW300 vs SBA20Leaning BTW300 · feature questions answered
  • Opens email around 8 PMBest moment for the nudge
Clarwiz Agent

Cleared the BTW300 vs SBA20 doubt, covered shipping with a margin-safe code — cart converted in the same conversation.

Return & refund — #BLP10432 3 agents · parallel
  • Return approvedWithin the 10-day window · SKU verified against the order
  • Reverse pickup bookedAssigned to the logistics team · AWB shared with the customer
  • Refund queuedStripe · releases the moment the courier scans the package
Clarwiz Agent

Pickup booked for tomorrow, 10 AM–1 PM — your refund releases the moment the courier scans the box.

A team of AI agents runs the whole process.

One checks the warehouse while another calls the courier and a third drafts the reply — in parallel, not in a queue. The run holds for four minutes or three weeks, and the moment something needs a human, it lands with your team, full story attached.

Parallel Agents Long-running Agents Multiple Channels and Modalities 3000+ Connectors Auto-Escalation

Ask anything. Anyone can.

"Which orders are stuck more than three days?" "What did we promise this customer?" Ask from Slack, Teams, CLI — or right inside Clarwiz. Answers come with sources. Pin any answer as a live view, set it as an alert, or describe a process and watch it become a playbook.

Cross-System Assistant Source Citations Slack, email & Shopify Inbox Live Custom Views Drill-downs Smart Alerts
Which SKUs will stock out before Friday?
3 SKUs at risk · ~$11K demand answered in 4s
  • BTW300 Xtreme — 14 leftSells ~9/day · PO drafted, waiting for approval
  • SBA20 soundbar — 22 leftTransfer booked from the Dallas warehouse
  • IBIZA speaker — coveredMonday’s restock lands before the risk window
Shopify NetSuite ShipStation
Clarwiz Agent

Two SKUs are covered; the BTW300 PO is in your approval queue. Pinned as a live view — I’ll re-check daily at 9 AM.

Goal

Refund $229 on order #BLP10432 — keep the customer, protect margin.

Within return window Payment verified
Reasoning

Amount exceeds the $200 auto-approve limit → routed to a human before any money moves.

Waiting for Megan · Billing & Refunds
Also in the queue
18% win-back discount — above the 15% capSales
Vendor payment, $1,850 — new bank details on fileFinance

Your team sees everything and signs the big calls.

See what each agent is doing, and what it did, on one screen. Refunds, credits, and delivery promises wait for a person, so autonomy is earned step by step, instead of assumed on day one. And one button stops everything: a person presses it, it stops.

Autonomy Dial Approval Queue Live Interactions Central Inbox Audit Trail
Use Cases

From first hello to month-end close,
agents deliver the work.

Chat widget

“Will the SBA20 soundbar work with my 2019 LG TV? And what’s the return window?”

Evening traffic spike · 40 chats open
Clarwiz Agent
  • Answered from the knowledge base — with citations
  • Shared the HDMI-ARC setup guide
  • Linked the 10-day return policy
12s

first response — at any volume

Sources citedAdded to cart
Storefront

Cart abandoned 2 hours ago — BTW300 Xtreme · $149

Paige · repeat visitor, size question unanswered
Clarwiz Agent
  • SMS nudge at the right hour
  • Answered her earlier size question
  • Applied a 10% code — margin-safe
$149

cart recovered the same evening

Right-time nudgeMargin-safe offer
SMS

“Where’s my order? It said Tuesday and it’s Wednesday night.”

Marcus · order #BLP11087
Clarwiz Agent
  • Read the carrier scan and the OMS at the same time
  • Found the package at the local hub — out for delivery tomorrow
  • Replied in-channel with the live tracking link
0 tickets

answered where it was asked, no queue

Parallel lookupsProactive ETA
SMS

“My boombox was due Monday. It’s Thursday. Where is it?”

Anna · order #BLP10876
Clarwiz Agent
  • AWB silent 4 days → courier escalation opened, customer updated in parallel
  • Revised ETA shared proactively
  • $15 goodwill credit — within policy; anything more goes to a person
1 conv

resolved before the ticket aged

Courier escalatedHuman above policy
Email

“I ordered the SBA20 soundbar but received a BT03 speaker instead.”

Kevin · order #BLP10911
Clarwiz Agent
  • SKU mismatch verified against the order
  • Reverse pickup and reship booked together, not in sequence
  • Outside policy? Routed to a person with the full story
1 thread

closed end-to-end, no back-and-forth

Reverse pickupReship booked
Chat widget

“Cancelled within the window — still no refund after a week.”

Aaron · order #BLP10432 · $229
Clarwiz Agent
  • Policy check — in window, card on file expired
  • Refund re-issued in Stripe; chargeback evidence pack assembled in parallel
  • Above the $200 auto-approve limit → a person signs first
100%

traced to a policy and a person

Stripe refundEvidence pack ready
Email

Invoice INV-2841 from your packaging vendor — $4,120, due in 6 days. Payment details changed since last month.

Accounts payable inbox · Monday 8 AM
Clarwiz Agent
  • Matched the invoice to the PO and delivery receipt
  • New bank details flagged — verification call logged before anything moves
  • Payment queued; reminders scheduled for the two invoices due this week
0 missed discounts

early-payment terms captured, fraud checks passed

3-way matchHuman signs the payment
Slack

“New store manager starts Monday — needs email, POS access, and the returns dashboard.”

Ops lead · Thursday 4 PM
Clarwiz Agent
  • Accounts provisioned from the role template — email, POS, dashboards
  • Onboarding checklist sent; documents collected before day one
  • Every grant logged — and auto-revoked at offboarding
Day 1 ready

no ticket queue, no chasing IT

Role-based accessRevoked on exit
Learn more
“Exchanges used to be a three-email dance. Now the agent checks the size history, books the reverse pickup, and the customer has a label before our team has had coffee. Returns cost us 40% less to process this quarter.”
Built for Production

Everything the pilot never had.

Connect to 3000+ tools

Your storefront, helpdesk, OMS, 3PL, payments, and carriers — read live, acted on within your rules, written back on approval. Nothing replaced, no IT project, no more ten tabs.

Shopify Oracle NetSuite Stripe UPS Gmail Klaviyo Twilio Instagram Zendesk Intercom Slack Microsoft Teams Salesforce HubSpot Snowflake BigQuery
SOC 1 Type II badgeSOC 1 Type II SOC 2 Type II badgeSOC 2 Type II ISO 27001 badgeISO 27001 PCI DSS badgePCI DSS GDPR and CCPA badgeGDPR & CCPA

Compliant with the most rigorous standards

Zero AI training on your data, an audit trail on every action, and autonomy limits your team sets. Built for brands handling millions of orders a year.

Your implementation determines your outcome

Each brand gets a dedicated forward-deployed engineer who’s run a Q4 — don’t just move your macros over; rebuild returns, WISMO, and refunds the way the best brands run them. Fast answers on Slack or Teams, in your time zone.

Let agents run the busywork.
You approve what matters.

Start today — connect your tools and watch agents work your real conversations. When you’re ready to automate across your business, book a pilot scoped to one workflow.